Phone no: +919152244000 , +919876824025 or email us: bedsandco.ltd@gmail.com

Shipping and return policy

Shipping and return policy

At Beds&Co, we strive to ensure a seamless and delightful experience for our guests, including efficient handling of shipping and hassle-free refund processes. Please read the following policies carefully to understand how we manage these aspects of your stay.

Shipping Policy :

  • Confirmation of Reservation: Upon booking one of our luxurious properties, you will receive a confirmation email containing all relevant details of your reservation, including check-in and check-out dates, property information, and contact details.
  • Communication: We understand the importance of staying informed. Therefore, in addition to the confirmation email, we will also send you a confirmation message via the phone number provided during booking. This ensures that you have all the necessary information readily available for your upcoming stay.
  • Property Access: Prior to your arrival, our team will ensure that the property is prepared and ready for your stay. We will provide detailed instructions on how to access the property, including any access codes or key arrangements.
  • Additional Services: Should you require any additional services during your stay, such as housekeeping, concierge assistance, or wanting to immerse yourself in other leisure activities, please inform us in advance, and we will do our utmost to accommodate your needs.

Refund Policy :

  • Cancellation: We understand that plans may change, and sometimes cancellations are unavoidable. If you need to cancel your reservation, please notify us as soon as possible. Our cancellation policy varies depending on the property and booking terms, so please refer cancellation policies.
  • Refund Processing: Upon cancellation, we will process refunds in accordance with the terms outlined in your booking confirmation. Refunds will be issued to the original payment method used for the reservation, unless otherwise specified.
  • Refund Timeline: Refund processing times may vary depending on your payment provider and banking institution. Please allow up to 7 to 14 business days for the refunded amount to reflect in your account.
  • Exceptional Circumstances: In the event of unforeseen circumstances or emergencies that prevent you from honoring your reservation, please contact us immediately. We understand that emergencies happen, and we will work with you to find a suitable solution.

Should you have any questions or require further clarification regarding our Shipping and Refund Policy, please don't hesitate to contact our customer service team.